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In an emergency
For serious illness or injury that is critical and requires urgent attention, call triple zero (000) for an ambulance or go to the emergency department of your local hospital.
Use the Service Finder to find your local emergency department.
Mental health support
These phone lines are available to anyone in Australia 24 hours / 7 days a week, and are free (some call charges may apply):
- Lifeline – 13 11 14
- Suicide Call Back Service – 1300 659 467
- Beyond Blue – 1300 22 4636 for counselling
- Kids Helpline – 1800 55 1800 for young people 5-25 years
- MensLine Australia – 1300 78 99 78 for men of any age
State-based mental health crisis numbers available 24 hours / 7 days a week:
- ACT — 1800 629 354 — Access Mental Health
- NSW — 1800 011 511 — Mental Health Line
- NT — 1800 682 288 — Mental Health Line
- QLD — 1300 642 255 — 1300 MH CALL
- SA — 13 14 65 — Mental Health Triage Service
- TAS — 1800 332 388 — Access Mental Health
- VIC — 1300 651 251 — SuicideLine Victoria
- WA — 1300 555 788 (Metro) or 1800 676 822 (Peel) — Mental Health Emergency Response Line
Domestic and sexual violence support
If you are currently experiencing domestic violence or feel unsafe in an intimate or family relationship, or you have experienced a sexual assault, call 1800RESPECT (1800 737 732).
If you have experienced a sexual assault, seek medical help if you can, from a hospital, health clinic or rape-crisis centre. Staff will give you appropriate medical care and some can provide counselling services.
Non-urgent assistance
If your health concern is not urgent, call healthdirect at any time on 1800 022 222 for free advice and reassurance (known as NURSE-ON-CALL in Victoria).
The healthdirect helpline is a 24-hour telephone health advice line that operates 7 days a week. A registered nurse will answer your call and give you expert health advice. You can call for yourself, or if a member of your family is feeling ill, and you're unsure what to do, or for health information on a particular condition.
Check your symptoms with healthdirect's Symptom Checker to get advice on when to seek medical attention.
Pregnancy, birth and baby concerns
If you are seeking general advice and support about pregnancy, childbirth and parenting up to 5 years, call Pregnancy, Birth and Baby on 1800 882 436 to speak to a maternal child health nurse.
Need extra support calling?
If you are d/Deaf, hard of hearing or find it hard to speak, call the National Relay Service on 1800 555 727 for support.
If English is not your main language and you need an interpreter, call TIS National on 131 450 and ask to be transferred to the helpline.
Last reviewed: August 2025