I'm a member of the public
People who call our helplines or use digital health information or tools on our websites, mobile applications or social media networks.
Our privacy commitment
In our Privacy Policy, we describe the kinds of personal and sensitive information we collect, why we collect this information, and how we use, disclose and protect the information that we hold.
You may be a member of the public, a health practitioner, or someone who has engaged with our corporate functions, such as an employee, contractor or stakeholder.
Privacy statements and collection notices for specific Healthdirect helpline services can be found here:
- healthdirect helpline — also known as 1800MEDICARE and Nurse-On-Call
- healthdirect GP
- consumer engagement activities
- digital care pathways
You can also read our Privacy Policy for further information on how we generally handle your information across our services, please select the option below that applies to you. For any additional questions, see our frequently asked questions (FAQs).
I'm a health practitioner
Health practitioners whose details have been provided to us, or who register their information as part of the National Health Services Directory (NHSD).