Privacy FAQs
General privacy questions
Individual rights
Privacy complaints and incidents
Privacy related terms
Health alert line
An inbound call service that is set up by Healthdirect, in conjunction with our government funding providers, for the provision of advice and information to members of the public in relation to a public health matter.
Stakeholder
An individual or organisation with an interest or concern in how Healthdirect conducts its business.
Data partner or publisher
An organisation that has entered a formal relationship with the NHSD to enable the supply of data on a regular basis to maintain the quality of information in the NHSD.
Data client
An organisation that has entered a formal relationship with the NHSD to be able to access NHSD content, for specific authorised use.
Need more information?
Visit our privacy hub, or read the specific Privacy Policies for members of the public, health practitioners or employees and stakeholders.