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  5. Information Partner Newsletter Summer 2024

Information Partner Newsletter Summer 2024

Healthdirect Symptom Checker AI and UX enhancements help Australians get the right care
Partner in focus: Brendan Maher, CEO, St John Ambulance Australia

Information Partner Newsletter Summer 2024

In our recently-released Annual Report for FY24 (Opens in new tab), we announced Healthdirect Australia had 85.5 million interactions with the community across its services, which include healthdirect, My Aged Care, Pregnancy, Birth and Baby and Head to Health.

Last financial year, there continued to be strong demand for trusted health information and advice across digital channels, with 47.4 million visits to websites, 1.2 million searches of the healthdirect Service Finder per month, and nearly two million uses of the online healthdirect Symptom Checker.

In this edition of our newsletter we showcase recent enhancements to the healthdirect Symptom Checker — including AI and broader connectivity to the health system. These enhancements have strengthened the self-help tool and its ability to help consumers to know what to do next.

We’ve included a great Partner in Focus interview with Brendan Maher, CEO of St John Ambulance Australia, in which he explains why it is essential to increase first aid training rates in Australia.

Welcome to our new Information Partner

  • Carer Gateway (Opens in new tab)

Can we share something you’re working on?

We love to hear news from our Partners. Please contact us if you’d like us to consider including an article that showcases a new service or an innovative project in the next Information Partner newsletter.

The Healthdirect Australia Information Partner team wishes you all the best for the holiday season and looks forward to engaging with you again in the new year.

Your Partner Managers,

Christina Brimage and Jennifer Brittain

Information Partner Newsletter Summer 2024

Healthdirect Symptom Checker AI and UX enhancements help Australians get the right care
Partner in focus: Brendan Maher, CEO, St John Ambulance Australia

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