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  5. Information Partner Newsletter Winter 2022

Information Partner Newsletter Winter 2022

The key to nationally consistent information for 4.5 million callers
Reaching more Australians through culturally and linguistically inclusive accessibility
Partner in focus: Professor Dorothy Keefe PSM MD, CEO, Cancer Australia
People with young onset Parkinson's now supported by innovative app and website
Text to Detect: helping Australians better identify and manage cardiovascular disease
Improving the mental health of expectant and new parents: Karitane leads innovative program, ForWhen

Information Partner Newsletter Winter 2022

COVID-19 continues to be a key concern for Australians, and with flu cases rising, booster vaccinations for COVID-19 and the flu vaccination remain our best defence.

In this issue, we share a couple of ways we're making our services more accessible for multicultural Australia through a COVID-19 vaccine mobile phone call back service, a new multicultural helpline pilot and, the healthdirect website COVID clarity campaign now has simplified COVID-19 information in 16 languages. We also share information about our Knowledge Base, which lies at the heart of the National Coronavirus Helpline.

Our Partner in Focus interview is with Professor Dorothy Keefe PSM MD, CEO, Cancer Australia, and our Information Partners Parkinson’s Australia, the Heart Foundation and Karitane have contributed innovation stories.

Please feel free to forward our Newsletter to your colleagues using the ‘forward’ button at the end of the Newsletter.

Welcome to our new Information Partners:

  • Commonwealth Ombudsman — PrivateHealth.gov.au (Opens in new tab)
  • Health Complaints Commissioner (Victoria) (Opens in new tab)
  • Health and Community Services Complaints Commissioner (South Australia) (Opens in new tab)
  • Health and Disability Services Complaints Office (Western Australia) (Opens in new tab)
  • Pathology Tests Explained (Opens in new tab)
  • Sexual Health Victoria (Opens in new tab)

Can we share something you’re working on?

We love to hear news from our Information Partners. Please contact us if you wish to provide an article or innovation for consideration to feature in our next Information Partner Newsletter.

Your Partner Managers,

Christina Brimage and Jennifer Brittain

Information Partner Newsletter Winter 2022

The key to nationally consistent information for 4.5 million callers
Reaching more Australians through culturally and linguistically inclusive accessibility
Partner in focus: Professor Dorothy Keefe PSM MD, CEO, Cancer Australia
People with young onset Parkinson's now supported by innovative app and website
Text to Detect: helping Australians better identify and manage cardiovascular disease
Improving the mental health of expectant and new parents: Karitane leads innovative program, ForWhen

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