Health system integration
We help people get the right care at the right time through our connectivity to the health system.
Our role in the health system
We work to increase the inter-connection of our information, advice, referral and virtual services with other services in the health and aged care systems. We are responsive to national health emergencies and work with the digital health ecosystem for a seamless consumer experience.
Equity of access
Our telehealth services remove many barriers to people accessing quality healthcare such as low health literacy, geography and privacy.
Response to public health emergencies
Healthdirect Australia is a go-to provider of quick and safe health alert lines in response to public health concerns.
End-to-end service delivery
Healthdirect Australia's delivery model assumes procurement, clinical and operational responsibility for providing safe and reliable services.