healthdirect (1800MEDICARE)
A 24/7 nurse triage helpline, also known as 1800MEDICARE nationally and NURSE-ON-CALL in Victoria.
Our portfolio
We develop, deliver and manage a wide range of virtual health services across Australia on behalf of governments. Here is an overview of our portfolio.
National Health Services Directory
The national directory of health services and the practitioners who provide them.
Video Call
The healthdirect Video Call service is purpose-built for use in a health setting, providing a simple experience for patients and clinicians.
Pregnancy, Birth and Baby
Information and support for parents from pregnancy through to preschool online, over the phone and by video call.
My Aged Care
Information and support over the phone about aged care services and how to access them.
Medicare Mental Health
A free, confidential phone service connecting consumers to a mental health service.
healthdirect Healthmap
An online platform that collates health data and statistical information in one place.
Ambulance Secondary Triage
This service assists NSW Ambulance and St John Ambulance in Western Australia manage 000 calls requesting an ambulance.
Bespoke health services
Healthdirect Australia uses national infrastructure to establish smaller-scale health helplines.