Pregnancy, Birth and Baby service review: Final Report – May 2025
Author: Australian Department of Health, Disability and Ageing
Published: 10 June 2025
Evaluations
Evaluating EVA – Pursuing universal healthcare coverage with a personalised COVID-19 vaccine booking service
Author: Behavioural Economics Team of the Australian Government (BETA)
Published: 1 September 2023
Living with COVID program evaluation
Author: Australian e-Health Research Centre, Commonwealth Scientific and Industrial Research Organisation
Published: 30 January 2023
Audit of the healthdirect nurse triage service outcome "attend the emergency department immediately"
Author: Centre for Health Policy Melbourne School of Population and Global Health, The University of Melbourne
Published: 22 January 2023
Audit of the Healthdirect Nurse Triage service
Author: Centre for Health Policy Melbourne School of Population and Global Health, The University of Melbourne
Published: 1 December 2021
Mapping the outcome of calls to the healthdirect helpline
Author: Centre for Big Data Research in Health, UNSW
Published: 1 June 2015
A review of Healthdirect’s telephony and digital medication services
Author: Centre for Health Systems & Safety Research, Australian Institute of Health Innovation, Macquarie University
Published: 2 March 2015