Privacy and security

Healthdirect embeds ‘privacy-by-design’ in the delivery of services and collection of data. Contemporary IT systems and strong links to the Australian cyber security community ensures all data is safe.

Industry-leading security and compliance

The architecture of the NHSD has been designed with security as a primary and continuous consideration to maintain the safety of all information.

The NHSD operates as part of Healthdirect Australia’s technology platform, which is aligned with the Australian Cyber Security Centre’s (ACSC) and the Australian Government’s Information Security Manual (ISM). Healthdirect Australia’s platform is hosted on Amazon Web Services' secure cloud infrastructure.

Robust privacy and security protections and management ensure responsible data handling, secure data transfer and storage, and collection of the minimum required.

Privacy and terms of use

Healthdirect Australia takes privacy seriously and is fully committed to handling information in a secure manner.

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